10Grid of cards · 3:2
Basic Troubleshooting
The framework and the tools
The framework
"Internet is broken" decision tree
Go-to tools
Layout study: the finished sheet carries the full content block in the marked zones. Artwork in production.
Level 10 · Operator Plus
Basic Troubleshooting
The framework and the tools
Ten questions in order, the "internet is broken" decision tree, and the built-in tools that answer them.
From the sheet
- What changed? Which layer?
- ipconfig /flushdns; try 1.1.1.1
- Event Viewer · Reliability Monitor · sfc /scannow
- Create a restore point before big changes
✓ Pass check
Turn "the internet is broken" into one of: Wi-Fi, router, DNS, browser, website, VPN or account.
Formats
- Mouse mat240 × 200 mm
- Placemat · recommendedA3, 420 × 297 mm
- Desk mat900 × 400 mm
- Screensaver4K download
In production. Not yet on sale.
Text checked against the current software version before each print run.
No brand logos are used; programs are represented by colour and generic glyphs only.
Nearby in PC Operator Curriculum